Position Title։

Structural unit։

Customer Care Division

Key Responsibilities։

•  Identify customer needs and issue questions’ clarifications  in written form;
•  Respond to Customer requests in a timely and accurate manner using a written platform or email;
•  Process requests by providing relevant information;
•  Serve multiple clients at the same time and register complaints/questions in parallel;
•  If necessary, draft  a Request Submission and send it according to the priority

Education։

       Higher Education

Qualifications & Skills:

• Ability to type quickly and competently;
• Ability to set effective interpersonal relationships;
• Quick orientation and decision-making skills;
• Attention, flexibility, analytical thinking;
• Excellent knowledge of  Armenian language, knowledge of English and Russian languages;
• Excellent knowledge of the Microsoft Office suite  

Compensation and Benefits։

• Health Insurance;
• Corporate Mobile Service with monthly limit;
• Six paid day-offs annually;
• Attractive discounts and benefits from various entities and sport clubs;
• Corporate events and parties.