Via "My Team" application

You can check the service activation in one of the following ways:

• Dial the command ​​​​​​​*110*09#

You may check the rest of the Internet provided as part of the service by dialling *215# USSD.

In case of deactivation of "Mega 500+" service to reactivate it again you need to wait 30 minutes.  If you send service activation request within 30 minutes from the moment of deactivation, there is a possibility that service will not be activated.

The validity period of the service is 1 day.  The service will be automatically provided in the following days in case sufficient funds (more than the sum of daily fee) are available on the account.

You can use the service only in case of a positive balance. 

In case any Internet package is activated with "Mega 500+" service, the used volume of the Internet is exhausted from both the service and the volume of unutilized Internet package.

If there is not enough money on the subscriber's balance to write off the daily service fee for the service provision, the provision of the service is suspended. Therewith, mobile internet service tarrification will be carried in accordance with the terms of the subscriber's tariff plan. If there are sufficient funds on the account, the daily service fee will be charged and the provision of services will be resumed for 5 minutes after the recharge.

If there is Internet access received from the tariff plan or other services, the MBs received from the Shake advertising lottery are spent first.

If the Internet balance is less than 8MB, then with the simultaneous generation of more than one Internet session, the remainder of the package will be spent only on the first session, and the rest of the sessions will be billed according to the terms of the tariff plan, that is, at the price of 1MB.

The service "Mega 500+" cannot be activated simultaneously with the services "Light", "Pro", "MegaPro", "Regular", "Premium", "Forsage" and "Giga".

The service "Mega 500+" is available for subscribers of all tariff plans of Team prepaid systems, except mobile internet tariff plans subscribers. 

Please take into account that the provided data on the use may differ from the actual data due to various factors, such as the quality of the recording/call, the number of characters in the message, etc.

After the provided Internet package is used up, an SMS notification is sent to the subscriber in order to prevent unforeseen expenses. Not receiving or receiving late SMS may depend on various limiting factors. To prevent unexpected expenses, you can control the balance and expiration date of your internet package using USSD commands. Note also that SMS notification is sent after the end of the Internet session.

In case the request to connect the service is sent between 23:55 and 24:00, the service will be activated at the beginning of the next day.

All prices are indicated in AMD, including VAT.

The specified conditions of the services are valid only on the territory of the RA.

Service recovery period (in case of emergency) -  24 hours.

1. The time required to restore the service (in case of an accident): 24 hours.
2. Response time to service quality complaints: 24 hours.

In case of questions, call 100

Join 4G network and enjoy up to 20x faster mobile Internet․

For connecting to 4G network follow the steps below:

iOS

1. Go to “Connections”
2. Select the section “Cellular”
3. Go to the section ” Cellular Data Options”
4. Go to “Network mode” and choose LTE from the drop down
5. 4G / LTE appears on the screen

Android

1. Go to “Settings” of your smartphone
2. Go to “Connections”
3. Choose the “Mobile network”
4. Go to “Network mode” and choose LTE from the drop down
5. 4G / LTE appears on the screen