"Giga 5GB" package deactivation

  USSD request *1005#

  Via "My Team" application.

Join 4G network and enjoy up to 20x faster mobile Internet․

For connecting to 4G network follow the steps below:

iOS

1. Go to “Connections”
2. Select the section “Cellular”
3. Go to the section ” Cellular Data Options”
4. Go to “Network mode” and choose LTE from the drop down
5. 4G / LTE appears on the screen

Android

1. Go to “Settings” of your smartphone
2. Go to “Connections”
3. Choose the “Mobile network”
4. Go to “Network mode” and choose LTE from the drop down
5. 4G / LTE appears on the screen

• “GIGA 5+1GB” package from “Telecom Armenia” OJSC provides to subscribers of prepaid mobile package opportunity to use Internet without speed limitation for 31 days (including connection day) for 2000 AMD per month (including VAT)
• Starting from the day of connection and until the expiring of term on the 31th day, subscriber is given 6GB of high speed internet without per MB tariffication, after spending which and till the 31th day subscriber can use internet by paying according to the current megabyte tarrification of subscribers tariff plan.
• If until expiring of the 31th day after subscribing to the package subscriber don’t spend all 6 GB high speed internet connection traffic the amount of GBs on balance will be reset. 
• In case of deactivation of “GIGA 5+1GB” package to reactivate it again you need to wait 15 minutes.  If you send package activation request within 15 minutes from the moment of deactivation, there is a possibility that package will not be activated.
• On the 31th day after package connection and if there is sufficient amount on the phone balance (more than monthly payment), on the period from 00:00 to 03:00,  payment in amount of 2000 AMD will be charged and the package will be automatically prolonged for another 31 days.
• If after expiring of package validity (31 days) on the subscribers phone balance will be insufficient amount (more than monthly payment), there will be given 1 day (observation period) for balance recharging. After balance recharge on the required amount during the observation period 2000 AMD will be charged and package will be reconnected for the 31 days including reconnection day. If until the end of 1^st day of observation period subscribers balance will not be recharged on the required for the connection amount (more than 2000 AMD) the package will not be automatically reconnected and for the connection you would have to enter the relevant code.

• If there is Internet access received from the tariff plan or other services, the MBs received from the Shake advertising lottery are spent first.

  If the Internet balance is less than 8MB, then with the simultaneous generation of more than one Internet session, the remainder of the package will be spent only on the first session, and the rest of the sessions will be billed according to the terms of the tariff plan, that is, at the price of 1MB.

  After the provided Internet package is used up, an SMS notification is sent to the subscriber in order to prevent unforeseen expenses. Not receiving or receiving late SMS may depend on various limiting factors. To prevent unexpected expenses, you can control the balance and expiration date of your internet package using USSD commands. Note also that SMS notification is sent after the end of the Internet session.

• Subscriber can deactivate the package in any time (till the observation period too) by entering the deactivation code.
• “GIGA 5+1GB” package is acceptable for subscriber of all prepaid tariff plans from “Telecom Armenia” OJSC except subscribers of  “Basic”, “Night”, “Unlimited”, “Step”, “Infinity”, “Internet Today” and “Drive” mobile internet tariff plans.
• “GIGA 5+1GB” package can’t be used simultaneously with other services as Mega 300, Mega 500, Light, Pro, MegaPro, Regular, Premium, Forsage. 

1. The time required to restore the service (in case of an accident): 24 hours.
2. Response time to service quality complaints: 24 hours.

In case of questions, call 100